1. Introduction. Wilkins Rogers Mills publishes its information services in print and various electronic media, including Web-based formats. We are continually adapting to changes in technology to bring you the information you rely on faster and more efficiently than ever before.
- What information we collect
- How we collect the information
- How we use the information
- How we provide choice to Users about how we use the information we collect
- Whether we disclose the information we collect to third parties
- Whether third parties collect information through our Services
2. Wilkins Rogers Mills’ Privacy Pledge. Wilkins Rogers Mills makes the following pledge to you:
- Wilkins Rogers Mills is committed to protecting the privacy of Users at all times.
- Wilkins Rogers Mills maintains security standards and procedures designed to protect Customer Information and other Personally Identifiable Information. We will continue to test and update our technology to improve our ability to protect Customer Information and other Personally Identifiable Information.
4. Our Policies Regarding the Collection of Information. At Wilkins Rogers Mills, our goal is to provide Users with quality information and services. We are also committed to providing Users with responsive, personalized service, and keeping Users informed about new information and services that may be of immediate interest to Users or that can help Users derive the greatest value from the Services.
A visitor who browses the Wilkins Rogers Mills Web site is not required to reveal any Personally Identifiable Information, such as name, address, or telephone number, unless submitting a resume. Nor is such information collected passively by electronic means. Wilkins Rogers Mills Web servers collect other information such as the make of a visitor’s browser software and the Internet domain name of the location from which the visitor enters. This information helps us diagnose technical problems and manage our sites by tracking user interests.
The primary reason that we collect and maintain Customer Information and other Personally Identifiable Information is to serve Users and administer our Customer relationships. Wilkins Rogers Mills may collect Customer Information and other Personally Identifiable Information from a variety of sources, such as the following:
- Information Users provide to us, such as information Users provide to us in the registration process.
- Information about transactions by Users as part of the Services or other User experiences with Wilkins Rogers Mills, such as the information we receive when a User submits a question through a search box. We collect Customer Information and other Personally Identifiable Information in a number of ways, such as the following:
- Registration Process: In order to use our Services, each User may be asked to complete a registration process, which requires providing certain registration information to Wilkins Rogers Mills.
- Log Files: We track information about each User’s usage of the Services in log files. We use this information as follows:
- To analyze trends
- To administer the Services
- To track statistical information about how Users use the Services
- To gather broad demographic information for aggregate use
Wilkins Rogers Mills does link information regarding a User’s usage of the Services to the User’s Personally Identifiable Information
- Contrary to reports about cookies and online privacy, cookies do not contain viruses and most cannot reveal any Personally Identifiable Information about you unless you willingly provide it as a user on a Web site.
- You will find that cookies are an industry standard and are used at most major Web sites in much the same way we use them here at Wilkins Rogers Mills. You can learn most everything there is to know about cookies at www.cookiecentral.com. We also encourage you to read the privacy policies of all Web sites you visit before you accept cookies from these Web sites.
- You can set your browser to reject or to accept cookies. You have the option to reject cookies when you are just browsing the Web and accept cookies when you want to use the Services.
- Wilkins Rogers Mills stores your User ID in your cookie.
- Wilkins Rogers Mills uses your cookie to make your experience with the Services more efficient and effective. For instance, by setting a cookie for a Product on a User’s hard drive, the User does not have to log in to the Product more than once, which saves time.
- Setting cookies also enables Wilkins Rogers Mills to track and target the interests of Users.
Surveys and Promotional Activities:
- From time to time Wilkins Rogers Mills may request information from Users via voluntary participation in promotional or market research activities.
- The information that we request may include contact information (such as name and business address), and demographic information (such as zip code).
5. Our Policies Regarding the Use and Disclosure of Information.
a) Information Use and Sharing. We may use and share the Customer Information and other Personally Identifiable Information that we collect among various departments within Wilkins Rogers Mills and its subsidiaries that perform functions such as servicing User accounts, preparing reports regarding market research and promotional activities. The reasons that we share this Customer Information and other Personally Identifiable Information include the following:
- To protect Users.
- To help us identify Users.
- To help us prevent unauthorized persons from accessing Customer Information and other Personally Identifiable Information and the Product features that we make available to specific Users for their use.
- To provide superior service.
- To tell you about new or enhanced services.
- By understanding more about Users and their use of the Services, we can better meet User needs and determine how other Product features could be of value to Users.
- E-mail Updates:
- To improve and develop our information and services.
- Every Service feature that we offer is designed to reflect the ways Users actually use the Services.
- User Information
> We use the Customer Information and other Personally Identifiable Information we maintain about Users and their use of the Services, including registration information, as follows:
> We use Customer Information and other Personally Identifiable Information to respond quickly and efficiently to User needs.
> Once a User completes the registration process, Wilkins Rogers Mills may keep the User updated by e-mail on important news and events concerning Wilkins Rogers Mills, Product features, and other information that Wilkins Rogers Mills deems relevant.
> We collect and analyze information about Product use so that we can tailor new types of information, Services and services to meet User needs.
> When it comes to sharing Customer Information and other Personally Identifiable Information outside Wilkins Rogers Mills, we do so only for specific purposes. We share Customer Information and other Personally Identifiable Information with third parties as follows:
> With respect to each Customer, the following current information: company name, industry, business mailing address, and primary contact information (name, e-mail address, street address, mailing address, and telephone number).
> With respect to each User, the following current information: name, industry, job title, business e-mail address, office name (branch and main office), and mailing address.
> We reserve the right to share Customer Information and other Personally Identifiable Information with other third parties that perform services on our behalf, such as companies that help us market Services or assist new Customers.
> We reserve the right to share all Customer Information and Personally Identifiable Information with third parties who act as independent contractors to help us administer the Services, such as data centers that host our servers and technical system consultants who program our hardware and software.
> We reserve the right to share Customer Information and Non-Identifying Information in the form of aggregated demographic information that is not linked to Personally Identifiable Information with our subsidiaries, advertisers, and other third parties.
> We reserve the right to disclose certain Customer Information and Personally Identifiable Information to government agencies and consumer reporting agencies as permitted or required by applicable law. Wilkins Rogers Mills may make these disclosures for specific, limited purposes, such as verifying individuals’ identities (reducing fraud and identity theft).
> Give the User reasonably prompt written notice of such requirement so that the User has an opportunity to comment thereon or object thereto and to preserve the confidential nature of the Customer Information and Personally Identifiable Information that Wilkins Rogers Mills is required to disclose.
6. Information Confidentiality and Security. Wilkins Rogers Mills is committed to prevent any unauthorized access to each User’s Customer Information and other Personally Identifiable Information. We maintain procedures and technology designed to prevent such unauthorized access.
a) Security Programs. No one can guarantee that data transmission over the Internet will be 100% secure. Nevertheless, Wilkins Rogers Mills has taken technical, administrative, and physical steps to protect against unauthorized access to Customer Information and other Personally Identifiable Information used to administer its Customer accounts. All such information is handled securely within Wilkins Rogers Mills and is not disclosed to unauthorized third parties.
b) User IDs and Passwords. Each User is responsible for maintaining the confidentiality of his or her User ID and password, and is responsible for all Product activities that occur under his or her User ID and password, including, without limitation, all related Customer Information and other Personally Identifiable Information. Each User agrees to immediately notify Wilkins Rogers Mills of any unauthorized use of his or her User ID or password or of his or her Customer Information and other Personally Identifiable Information or any other breach of security regarding the Services or his or her Customer Information and other Personally Identifiable Information. Wilkins Rogers Mills will not be liable for any Loss whatsoever arising from a User’s failure to comply with these security requirements and each User agrees to hold Wilkins Rogers Mills harmless from any and all Losses that arise from that failure to so comply.
7. Tips To Help You Protect Customer Information. If any User suspects that someone has had unauthorized access to his or her Wilkins Rogers Mills account, or access to his or her Customer Information and other Personally Identifiable Information, such as his or her User ID or password, the User should contact Wilkins Rogers Mills so we can take appropriate action to protect the User and his or her Customer Information and other Personally Identifiable Information. Please contact the Wilkins Rogers Mills: 1.888.295.0250 (U.S. and Canada), 410-465-5800 (International callers), Monday – Friday, 8:30 a.m. to 5:00 p.m. ET.
In addition, Users may want to consider if it is important to report the crime to local law enforcement agencies and to the Federal Trade Commission (FTC). To speak with a trained FTC telephone counselor, call toll-free 1-877-IDTheft (1-877-438-4338). Or, to enter information about any complaint into a secure FTC online database, sign onto www.consumer.gov/idtheft. The site also provides links to numerous consumer education materials.
If you have any questions or concerns regarding Wilkins Rogers Mills data protection practices, please send an e-mail message to Wilkins Rogers Mills’ Web site administrator at firstname.lastname@example.org.
- “Customer Information” means any information about a Customer, its employees, contractors, suppliers, licensors, agents, distributors, and others who have any business or personal relationship with such Customers, that (i) Wilkins Rogers Mills has an obligation to keep confidential or use for limited purposes or (ii) Wilkins Rogers Mills has any legal obligation to keep confidential or use for limited purposes, including under the Gramm-Leach-Bliley Act, the Health Insurance Portability and Accountability Act, any laws regarding invasion of privacy, or other privacy laws. “Customer Information” does not include publicly available information.
- “Non-Identifying Information” means information that, taken alone, cannot be used to identify or locate a Person, including, without limitation, age or date of birth, gender, occupation, education, ZIP code with no address, interests, hobbies, types of hardware or Software used by a Person, income. “Non-Identifying Information” refers to this type of information, regardless of whether such information is collected along with, or is linked to, Personally Identifiable Information.
- “Personally Identifiable Information” means information that can be used to identify or locate a Person, including, but not limited to, e-mail address, name, street address, phone number, fax number, credit card number, Social Security number, and tax identification number.
- The terms “we,” “us,” and other similar terms shall be deemed to refer to Wilkins Rogers Mills, as appropriate.
- The terms “you,” “your,” and other similar terms shall be deemed to refer to Customers and all individual Users, as appropriate.